When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record:
• You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record:
• You can ask us to correct health information about you that you think is incorrect or incomplete. We may say “no” but will tell you why in writing within 60 days.
Request confidential communications:
• You can ask us to contact you in a specific way or to send mail to a different address. We will say “yes” to all reasonable requests.
Ask us to limit what we use or share:
• You can ask us not to use or share certain health information for treatment or payment. We are not required to agree to your request, and we may say “no” if it would affect your care.
• If you pay for a service out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we have shared information:
• You can ask for a list of the times we have shared your health information for six years prior to the date you ask, who we shared it with, and why.
• We will include all the disclosures except for those about treatment, payment, and healthcare operations, and certain other disclosures (such as any you asked us to make). We will provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice:
• You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you:
• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated:
• You can file a complaint with us directly if you feel we have violated your rights.
• You can file a complaint with the Washington State Department of Health by sending a letter to P.O. Box 47877, Olympia, WA, 98504, or by calling 360-236-4700.
• You can also file a complaint with the U.S. Department of Health and Human Services. The Washington State Department of Health can provide you with that contact information upon request.
• We will not retaliate against you for filing a complaint.